INTERNATIONAL SHIPPING: customer is directly responsible for all customs, duties, taxes and additional charges or fees associated with import shipping.

LIMITED WARRANTY: All products manufactured by ProTech Polymer Products, Ltd. are warranted against defects in material and workmanship for 5 years from date of purchase unless otherwise specified. Any product found to be defective in material or workmanship must be returned within 30 days of defect discovery. ProTech Polymer Products, Ltd. will at our option replace the product or refund the product purchase price less shipping & handling, credit card processing fees, taxes, duties or other additional charges. Misuse, abuse or modification of any product voids all applicable warranties. Any product returned out of the warranty period will be subject to a 15% handling & restocking fee. This warranty is in lieu of any other warranty either expressed or implied.ProTech Polymer Products, Ltd. will not be liable for any consequential, incidental or special damages resulting from use their of products.

WARRANTY CLAIM PROCEDURE: Prior to returning any merchandise, call our toll free number within the USA at 1-877-777-3205 or internationally at +1-440-777-1286 to request a Return Authorization Number (RAN) tracking number. THE RAN MUST BE BOLDLY PRINTED ON THE RETURNING PACKAGE IN ORDER TO BE TRACKED. RETUNING MERCHANDISE must be received by ProTech Polymer Products, Ltd. within 30 days of the RAN being issued. Product returned to ProTech Polymer Products, Ltd. without a RAN can not be tracked and a credit or refund can not be issued.

A RESTOCKING FEE of 15% of invoiced TOTAL (including Shipping and handling) will be deducted to defray credit card processing fees, bank fees, handling and restocking costs.